TERMS & CONDITIONS
CUSTOMER CARE
These terms and conditions outline the rules and regulations for the use of our online store.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use unique cosmetics if you do not agree to all of the terms and conditions stated on this page.
**1. Products**
1.1. unique cosmetics offers a range of skin and hair care products for sale through our website. We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website.
1.2. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of unique cosmetics.
**2. Orders and Payment**
2.1. By placing an order with unique cosmetics, you warrant that you are at least 18 years old or have legal parental or guardian consent to purchase the products.
2.2. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
2.3. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
2.4. Payment for all orders is due upon completion of the order. We accept all major cards payment and EFT.
**3. Shipping and Delivery**
3.1. Shipping and delivery times may vary depending on your location and the availability of the products. We will make every effort to ensure that your order is delivered promptly, but we cannot guarantee specific delivery dates or times.
3.2. Risk of loss and title for products purchased from unique cosmetics pass to you upon delivery of the items to the carrier.
**4. Returns and Refunds**
4.1. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, please contact us within 3 days of receiving your order to initiate a return or exchange.
4.2. Returned items must be in their original condition, unopened, and unused, with all tags and packaging intact.
4.3. Refunds will be issued to the original payment method used for the purchase within 3 days of receiving the returned item.
**5. Intellectual Property**
5.1. All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of unique cosmetics or its content suppliers and is protected by international copyright laws.
5.2. You may not systematically extract and/or re-utilize parts of the content of this website without unique cosmetics's express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without unique cosmetics's express written consent.
**6. Limitation of Liability**
6.1. In no event shall unique cosmetics, nor any of its officers, directors, employees, or agents, be liable to you for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of this website or the products purchased through this website.
**7. Governing Law**
7.1. These terms and conditions are governed by and construed in accordance with the laws of South Africa, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
By using this website, you hereby consent to our terms and conditions and agree to abide by them.
If you have any questions regarding these terms, please contact us.
PRIVACY & SAFETY
Thank you for visiting Unique Cosmetics. We are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy and Safety Policy outlines how we collect, use, and safeguard your information when you use our website.
**1. Information We Collect**
1.1. Personal Information: When you make a purchase or register an account on our website, we may collect personal information such as your name, email address, shipping address, and payment information.
1.2. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system to analyze trends and improve our website's performance.
**2. Use of Information**
2.1. We use the information we collect to process your orders, communicate with you about your purchases, and provide customer support.
2.2. We may also use your information to send you promotional emails about new products, special offers, and other updates if you have opted in to receive such communications.
**3. Security Measures**
3.1. We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction.
3.2. Your payment information is encrypted using secure socket layer technology (SSL) and stored securely on our servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
**4. Cookies**
4.1. We use cookies to enhance your browsing experience and provide personalized content and advertisements. Cookies are small files stored on your computer's hard drive that help us recognize your preferences and track your interactions with our website.
4.2. You have the option to disable cookies in your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.
**5. Third-Party Services**
5.1. We may use third-party services such as payment processors and shipping carriers to fulfill your orders. These third parties have their own privacy policies governing the use of your information, and we encourage you to review their policies before providing any personal information.
**6. Children's Privacy**
6.1. Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can remove it from our records.
**7. Changes to this Policy**
7.1. We reserve the right to update or modify this Privacy and Safety Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
**8. Contact Us**
8.1. If you have any questions or concerns about this Privacy and Safety Policy or the handling of your personal information, please contact us at uniquecosmeticsandhaircare@gmail.com .
By using our website, you consent to the terms of this Privacy and Safety Policy and agree to abide by them.
WHOLESALE INQUIRIES
Thank you for your interest in purchasing our skin and hair care products wholesale. We welcome wholesale inquiries from retailers, salons, spas, and other businesses interested in carrying our products.
**About Our Products**
At unique cosmetics, we take pride in offering high-quality, natural, and cruelty-free skin and hair care products. Our products are formulated with carefully selected ingredients to provide effective results for our customers.
**Wholesale Terms**
We offer competitive wholesale pricing for bulk orders of our products. Our wholesale terms include:
1. Minimum Order Quantity (MOQ): We have a minimum order quantity requirement for wholesale orders to qualify for discounted pricing.
2. Pricing: Wholesale pricing is available upon request and is based on the quantity and type of products ordered.
3. Shipping: We offer shipping options for wholesale orders, and shipping costs will be calculated based on the order size and destination.
4. Customization: Depending on the volume of your order, we may be able to accommodate customization requests such as private labeling or custom formulations. Please inquire for more information.
**How to Place a Wholesale Order**
To place a wholesale order or inquire about our wholesale pricing, please contact our wholesale team at uniquecosmeticsandhaircare@gmail.com. Please include the following information in your inquiry:
- Your name and contact information
- Business name and type (e.g., retailer, salon, spa)
- Desired products and quantities
- Any customization requests or special instructions
**Wholesale Account Registration**
If you are interested in becoming a wholesale partner with us, please fill out our wholesale account registration form [here], and a member of our team will review your application and get back to you as soon as possible.
**Contact Us**
If you have any questions or need further assistance with wholesale inquiries, please don't hesitate to contact our wholesale team at uniquecosmeticsandhaircare@gmail.com or by phone at +27715059400.
We look forward to the opportunity to partner with you and provide our premium skin and hair care products to your customers.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments